supvisualradiocontrolmanual:start
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supvisualradiocontrolmanual:start [2022/08/22 14:12] – [Introduction] jeroenbol | supvisualradiocontrolmanual:start [2022/08/22 14:26] – backtick formatting to code-element jeroenbol | ||
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===== 3. Troubleshooting ===== | ===== 3. Troubleshooting ===== | ||
- | ==== 3.1. USB Device not recognized ==== | + | ==== 3.1. USB Device not recognized |
- | . | + | When '' |
- | ==== 3.1. Cannot connect ==== | + | Click the tray-icon and select ' |
- | . | + | When messages appear in this console regarding unknown message IDs, please close the '' |
+ | Wait a couple of seconds. | ||
+ | Then restart the Camcon device and the configuration manager. | ||
- | ==== 3.2. Cannot upgrade the software ==== | + | ==== 3.2. There are no scenes available ==== |
+ | |||
+ | When the message 'There are no scenes available' | ||
+ | |||
+ | * '' | ||
+ | * '' | ||
+ | |||
+ | When both these applications are present and running, please go to the Configuration Screen of the '' | ||
+ | The configuration screen can be reached by clicking on the ' | ||
+ | |||
+ | In the configuration screen there should be list of configurable items with green check-marks in front of them. | ||
+ | |||
+ | If the list is only of one item and the check mark is missing from there as well, then either: | ||
+ | |||
+ | * the '' | ||
+ | * the '' | ||
+ | |||
+ | When more items are shown in the list, but they do not have green check-marks with them, please check if their corresponding values are correct. | ||
+ | When you change a value, please click on the ' | ||
+ | |||
+ | When all the check-marks are present, this screen can be closed and you can return to the main screen by clicking the ' | ||
+ | |||
+ | ==== 3.3. Cannot upgrade the software ==== | ||
'' | '' | ||
- | Uninstall software and install, rather then upgrade, | + | Uninstall software and install, rather then upgrade. |
===== Appendix A. Setting up the Camcon Software ===== | ===== Appendix A. Setting up the Camcon Software ===== |
supvisualradiocontrolmanual/start.txt · Last modified: 2022/10/21 10:18 by jeroenbol