Differences

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--- supvisualradiocontrolmanual:start [2022/08/22 14:12] – [Introduction] jeroenbol
+++ supvisualradiocontrolmanual:start [2022/10/21 10:18] (current) – Add workaroud for vMix. jeroenbol
@@ Line 226: / Line 226: @@
 When two or more sources are active and have metering levels above their threshold (two or more speakers interrupting each other), the `Scheduling priority` helps deciding who will actually receive the focus.
-A higher value for the priority means that it will be more likely to be picked.
+A lower value for the priority means that it will be more likely to be picked.
-Priorities can be negative as well, if that helps your thinking process.
+Think of the Top-40, the best is always at 1.
 When two, or more, sources are active and have equal priorities, the first scene as it is configured and appears in the list will be activated.
@@ Line 290: / Line 290: @@
 ===== 3. Troubleshooting =====
-==== 3.1. USB Device not recognized ====
+==== 3.1. USB Device not recognized  or Camcon Device not appearing ====
-.
+When ''CamCon Configuration Manager'' is running in the background (please check if the tray-icon exists).
-==== 3.1. Cannot connect ====
+Click the tray-icon and select 'Toggle console'.
-.
+When messages appear in this console regarding unknown message IDs, please close the ''Camcon Configuration Manager'' and power down the Camcon Device.
+Wait a couple of seconds.
+Then restart the Camcon device and the configuration manager.
-==== 3.2. Cannot upgrade the software ====
+==== 3.2. There are no scenes available ====
+When the message 'There are no scenes available' is shown in the screen, please check the following:
+  * ''Camcon Configuration Manager'' is running and
+  * ''OBS Studio'' is running with the 'Websockets Server' installed.
+When both these applications are present and running, please go to the Configuration Screen of the ''Visual Radio Control''.
+The configuration screen can be reached by clicking on the 'Cogwheel' on the top right corner of the blue ribbon.
+In the configuration screen there should be list of configurable items with green check-marks in front of them.
+If the list is only of one item and the check mark is missing from there as well, then either:
+  * the ''Visual Radio Control'' software is no longer running the background, please launch the software again, or
+  * the ''Visual Radio Control'' is running on an other PC or port other than the standard. In this case, please correct the information in the URL box with the proper value. The format should still be <code>ws://<hostname>:<port>/api</code> for proper working of this web-page. After changing the value, please click the 'Apply' button to try and establish the connection.
+When more items are shown in the list, but they do not have green check-marks with them, please check if their corresponding values are correct.
+When you change a value, please click on the 'Apply' button directly underneath the options, so that the new connection information can be stored and a new connection attempt can be made.
+When all the check-marks are present, this screen can be closed and you can return to the main screen by clicking the 'Close' button on the lower right of the screen.
+==== 3.3. Cannot upgrade the software ====
 ''Windows Defender'' reports virus during/after upgrading.
-Uninstall software and install, rather then upgrade,
+Uninstall software and install, rather then upgrade.
+==== 3.4. I have vMix, not OBS Studio ====
+At this moment Camcon / Visual Radio Control has only support for OBS Studio.
+In order to have support for customers with vMix software, it is possible to have a little workaround to combine the two.
+Setup OBS Studio to output to a network video stream. Configure this stream with little to none compression and little to none output buffering. This to reduce any additional unwanted latency.
+Now setup OBS Studio to control the cameras that are needed and setup Visual Radio Control as normal.
+Configure vMix to pick up the network video stream.
 ===== Appendix A. Setting up the Camcon Software =====