===== Airlab support page ===== ^ Model: ^^ Production year ^ | Airlab MK2 || - | | {{:airlab-dt_2x.png?200|}} ||| | [[http://www.mambanet.org/assets/1-airlab-dt-brochure-mail.pdf|Brochure]] | [[http://www.mambanet.org/assets/airlab-dt-manual-1.07.pdf|Manual]] | - | Install all software as Administrator :!: \\ \\ In order to perform an Firmware update you'll need to set the unit in bootloader mode :!: \\ To set the unit in bootloader mode: - Take off the Power off the unit - Hold down the "Encoder" of the " {{:supairlab:control_section_small.jpg?linkonly|Control surface}} " or the " {{:supairlab:airlabbootloader_button.jpg?linkonly|Bootloader button}} " that is placed at board side of the Master - While holding down the "Encoder" you'll have to "Power on" the unit - Release the "Encoder" after 5 seconds - The Unit will show some random LED's as there is no software loaded at this moment \\ If you receive a Error 740, it means that it requires elevation to run.\\ Meaning you must run it as administrator.\\ Try right clicking the command prompt and running it as administrator.\\ \\ ^ Needed Software ^ Windows 7 {{:compatibility-windows-7.jpg?80|}} ^ Windows 8 {{:compatibility-windows-8.jpg?80|}} ^ Windows 10 {{:compatibility-windows-10.jpg?80|}} ^ Windows 11 {{:compatibility-windows-11.jpg?80|}} ^ MAC OS X {{:compatibility-mac.jpg?80|}} ^ Linux\\ {{:compatibility-linux.jpg?90|}} ^ Manual\\ & Info ^ | Firmware Updatetool | [[http://www.mambanet.org/wiki/dokudata/software/D&R Firmware Update Tool v4.11.0 - Setup.exe| v4.11.0]] (Needs Java 32bits, Visual Studio and driver!) |||| N/A | N/A | [[http://www.mambanet.org/wiki/dokudata/software/Firmware Update v4.1.pdf|PDF]] | | AtLibUsbDfu.dll installer\\ (Needed for Firmware update tool) | [[http://www.mambanet.org/wiki/dokudata/software/driver-atmel-installer-x86-7.0.1931.msi|Driver X86]]\\ [[http://www.mambanet.org/wiki/dokudata/software/driver-atmel-installer-x64-7.0.1931.msi|Driver X64]]\\ or [[https://youtu.be/oWNRIsJQvCk|Video AtLibUsbDfu.dll]] -> Shown as Unknown Device ! |||| - | - | - | | Java 32 bits\\ (Needed for Firmware update tool) (A) | [[https://javadl.oracle.com/webapps/download/AutoDL?BundleId=238726_478a62b7d4e34b78b671c754eaaf38ab|Java X86]] |||| - | - | - | | Visual Studio\\ (Needed for Firmware update tool) (B) | [[http://www.mambanet.org/wiki/dokudata/software/visual-studio-isolated-shell-14.0.23107.10.exe|Visual Studio]] |||| - | - | - | | Airlab (Airence) Firmware | [[http://www.mambanet.org/wiki/dokudata/software/airence_firmware_v1.5.zip| v1.5]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Airence Changelog.txt|TXT ]] | | Airlab Meters | [[http://www.mambanet.org/wiki/dokudata/software/Airlab Meters v1.9.1 - Setup.exe|v1.9.1]]\\ (FW 1.5) |||| [[http://www.mambanet.org/wiki/dokudata/software/Airlab Meters v1.7.dmg | - | v1.7 (FW 1.5)]] | [[http://www.mambanet.org/wiki/dokudata/software/Manual Airence Meters.pdf|PDF]]\\ [[http://www.mambanet.org/wiki/dokuwiki/doku.php?id=airencemeters:start| Wiki ]] | | Airlab Meters\\ Serial port driver | [[http://www.mambanet.org/wiki/dokudata/software/CDM_v2_12_28_WHQL_Certified_X86_X64.zip|FTDI Driver X86/X64]] |||| - | - | - | | Airlab Control Center | [[http://www.mambanet.org/wiki/dokudata/software/Airlab Control Center v3.1 - Setup.exe|v3.1]] |||| - | - | - | ^ Optional Software ^ Windows 7 ^ Windows 8 ^ Windows 10 ^ Windows 11 ^ MAC OS X ^ Linux ^ Manual\\ & Info ^ | Airlab Virtual Keyboard Mapper\\ (Service) | [[http://www.mambanet.org/wiki/dokudata/software/Airlab Virtual Keyboard Mapper v1.4 - Setup.exe| v1.4 (FW 1.5)]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Manual Airlab Virtual Keyboard Mapper.pdf|PDF]] | | D&R VoIP Connect Button | [[http://www.mambanet.org/wiki/dokudata/software/D&R Voip Connect v1.0.229.0 - Setup.exe|v1.0.229.0]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Voip connect.pdf|PDF]] | | Channel Configuration | - |||| - | - | [[https://www.youtube.com/watch?v=1mD7JKfRlD0| Video]] | | USBdeview | [[http://www.mambanet.org/wiki/dokudata/software/USBstopALLD&R.zip| Remove all D&R .bat file]]\\ (Copy to USBdeview folder) |||| - | - | [[https://www.nirsoft.net/utils/usb_devices_view.html|Nirsoft (C)]] | | Airence SDK\\ (CONTROL SURFACE ONLY!) | [[http://www.mambanet.org/wiki/dokudata/software/Airence SDK v1.2.zip| v1.2]] |||| - | - | [[http://www.mambanet.org/wiki/dokudata/software/Airence C library v1.2.pdf|PDF]] | ^ The Airlab mux EEPROM file can only be upgraded with the use of an EEPROM programmer and empty M27C512 EEPROM I.C.!\\ You can also order a replacement EEPROM at our sales department. ^^^^^^^^ | Airlab Mux EEPROM | [[http://www.mambanet.org/wiki/dokudata/software/Airlab Firmware v2.04.zip| v2.04]] |||| - | - | - | \\ (For the Airlab the AtLibUsbDfu.dll device in the device manager is shown as “Unknown Device”)\\ \\ (A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first :!: \\ \\ (B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers :!: \\ \\ ----- \\ ====== FAQ - Airlab ====== \\ ===== Software and Settings ===== \\ ^**__Question:__** It isn't possible to change settings of my Airlab, the Airlab won't accept/apply my settings?^ |**__Answer:__** Link: [[EnableSetup:start|please follow the steps at this link]]| \\ ^**__Question:__** My firmware update isn't working?^ |**__Answer:__** Link: [[nwfwupdateenc:start|please follow the steps at this link]]| \\ ^**__Question:__** How do I setup Aircast to work with my Airlab?^ |**__Answer:__** Link: [[aircastairlab:start|please follow the steps at this link]]| |[[http://www.mambanet.org/wiki/dokudata/faq/airlab/Aircast+Airlab.pdf|Airlab as remote control in Aircast]]| \\ ^**__Question:__** My Airlab (Airence) meters aren't working?^ ^**__Question:__** How can I forward the meter information trough network?^ |**__Answer:__** Link: [[airencemeters:start|please follow the steps at this link]]| \\ ^**__Question:__** My Meter software shows a distorted screen, what can be the problem?^ |**__Answer:__** Link: [[meterdistorted:start|please follow the steps at this link]]| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/AIRLAB METER APPLICATION WITH REMOTE PC.pdf|Airlab Meter Application with remote PC]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab Programmming settings English.pdf|Airlab Programmming Settings]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/AIRLAB SET UP HELP.pdf|Airlab Select functions not working]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Missing connection between Virtual Keyboard mapper AIRLAB and AIRCAST.pdf|Missing connection between Virtual Keyboard Mapper Airlab and Aircast]] \\ ----- \\ ===== USB ===== \\ ^**__Question:__** What bit and sample rate settings are supported by the soundcards?^ |**__Answer:__** The soundcards in our mixers support 16 bit 32kHz, 16 bit 44kHz and 16 bit 48kHz| \\ ^**__Question:__** My USB Channel or other USB hardware isn't recognized, what should I do?^ ^**__Question:__** When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?^ |**__Answer:__** Link: [[usbnotworking:start|please follow the steps at this link]]| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airence/USB Cable Length Limitations.pdf|USB Cable Length Limitations]] \\ ^**__Question:__** Can I connect one of the four inserted or an extra USB channel to a seperate computer?^ |**__Answer:__** Link: [[http://www.mambanet.org/wiki/dokudata/faq/airlab/How to connect USB channels to a separate computer.pdf|please follow the steps at this link]]| \\ ----- \\ ===== Microphone input ==== \\ ^**__Question:__** How can I connect My mixer with Insert to a effects unit?^ |**__Answer:__** See this picture:| |{{:insert_connections.jpg?200|}}| \\ ----- \\ ===== Telco or Voip ===== \\ ^**__Question:__** How to use the Voip channel in my mixer?^ |**__Answer:__** [[howtovoip:start|please follow the steps at this link]]| \\ ^**__Question:__** How do I connect my Airlab to the RJ-11 of my phone line?^ |**__Answer:__** You'll have to order or solder a cable from XLR to RJ-11 like this schematic {{ :supairlab:xlr_to_phone_-_airlab_mkii.gif?direct |}}. They can be ordered here : [[https://www.markertek.com/product/hk-116m/phone-jack-adapter-rj11-female-to-male-xlr?hk-116m&utm_referrer=http%3a%2f%2faudio-video-supply.markertek.com%2fsearch%3fts%3dm%26w%3dphone-jack%2520adapter%2520rj11%2520female%2520to%2520male%2520xlr%26isort%3dscore%26method%3dand%26utm_referrer%3ddirect%2fnot%2520provided|{{ :supairlab:xlr_male_to_rj11_converter.jpg?direct }}]]| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/2-Airlab TELCO control partnumbers.pdf|Airlab TELCO control partnumbers]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab N-1 and RC balance adjustments on location.pdf|Airlab N-1 and RC balance adjustments on location]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/ALIGNMENT OF N-1.pdf|Alignment OF N-1]] \\ \\ ^**__Question:__** The incomming sound (Microphone) of my Voip channel isn't working, how can I solve this?^ |**__Answer:__** Microsoft is changing the Privacy settings to prevent for hacking in to the Microphone sound and listen to what you are saying. Check these settings:| |{{:supairence:voipmicnosound.png?600|}}| \\ ----- \\ ===== On Air, Mic on, Fader start, GPO ===== \\ ^**__Question:__** I want to connect my Fader start to my CD player, Turntable or other player, how do I have to connect this?^ |**__Answer:__** Instructions can be found in this webpage: [[faderstartinstr:start|Fader start instructions]]| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlite/How to Connect Mika-Arm to Airlite.pdf|How to Connect Mika-Arm to my mixing desk]] \\ ^**__Question:__** Do you have an SDK for the Airlabs Fader Starts that can be received trough RS232 / Com port?^ ^**__Question:__** How can I receive the fader starts at the computer side if my software doesnt have a plugin?^ |**__Answer:__** Link: [[AirlabFaderStart:start|please follow the steps at this link]]| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Onair-to-Airlab.pdf|How to connect a on air light to a Airlab]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/ONAIR_Relay_Memo.pdf|On-Air Relay Memo]] \\ ----- \\ ===== Repair, Modification ===== \\ ^**__Question:__** What are the differences in versions?^ |**__Answer:__** Link: [[airlabversion:start|please read the info at this link]]| \\ ^**__Question:__** How should the Flatcables be connected in my Airlab?^ ^**__Question:__** My Airlab has missing flatcables, empty connectors is that okay?^ |**__Answer:__** Link: [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab-Master-Wiring.pdf|Airlab MK2 or DT Master wiring]]| |**__Answer:__** Link: [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab-Master-USB-Wiring.pdf|Airlab DT added USB wiring]]| \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab-DT Block.pdf|Airlab-DT Block diagram]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/1-Airlab triple input control partnumbers.pdf|Airlab triple input control partnumbers]] \\ * [[https:/www.mambanet.org/wiki/dokudata/faq/airlab/3-Airlab Master control partnumbers.pdf|Airlab Master control partnumbers]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/AirLab 60B modification to +4dBu meter.pdf|Airlab 60B modification to +4dBu meter]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab Dig Input Installation.pdf|Airlab Dig Input Installation]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab Eprom replacement.pdf|Airlab Eprom replacement]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Airlab-Master Wiring.pdf|Airlab Master Wiring]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/How to replace AIRLAB VU Meter lamps by LEDs.pdf|How to replace Airlab VU Meter lamps by LEDs]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Insert removal on AIRLAB-1E.pdf|Insert removal on Airlab-1E]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/LCD fault and solution.pdf|LCD fault and solution]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Power Adjust Procedure AIRLAB-DT.pdf|Power Adjust Procedure Airlab-DT]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/Switches-pots Airlab.pdf|Airlab Switches-pots]] \\ * [[http://www.mambanet.org/wiki/dokudata/faq/airlab/VU meter lamp to LED AIRLAB.pdf|VU meter lamp to LED]] \\ ----- \\ ===== Troubleshooting & Instructions ===== \\ {{youtube>oWNRIsJQvCk}} * [[https://youtu.be/oWNRIsJQvCk|D&R firmware update tool message AtLibUsbDfu.dll not found for Airlite, Airence, Airlab, GSM Hybrid]] \\ {{youtube>1mD7JKfRlD0}} * [[https://www.youtube.com/watch?v=1mD7JKfRlD0|D&R USB codec channel configuration for a Airlite, Airence or Airlab]] \\ [[start:|{{:iconhome.png?100|Home}}]]