Table of Contents

Airlab support page

Model: Production year
Airlab MK2 -
Brochure Manual -

Install all software as Administrator :!:

In order to perform an Firmware update you'll need to set the unit in bootloader mode :!:
To set the unit in bootloader mode:

  1. Take off the Power off the unit
  2. Hold down the “Encoder” of the “ Control surface ” or the “ Bootloader button ” that is placed at board side of the Master
  3. While holding down the “Encoder” you'll have to “Power on” the unit
  4. Release the “Encoder” after 5 seconds
  5. The Unit will show some random LED's as there is no software loaded at this moment


If you receive a Error 740, it means that it requires elevation to run.
Meaning you must run it as administrator.
Try right clicking the command prompt and running it as administrator.

Needed Software Windows 7 Windows 8 Windows 10 Windows 11 MAC OS X Linux
Manual
& Info
Firmware Updatetool v4.11.0 (Needs Java 32bits, Visual Studio and driver!) N/A N/A PDF
AtLibUsbDfu.dll installer
(Needed for Firmware update tool)
Driver X86
Driver X64
or Video AtLibUsbDfu.dll → Shown as Unknown Device !
- - -
Java 32 bits
(Needed for Firmware update tool) (A)
Java X86 - - -
Visual Studio
(Needed for Firmware update tool) (B)
Visual Studio - - -
Airlab (Airence) Firmware v1.5 - - TXT
Airlab Meters v1.9.1
(FW 1.5)
- | v1.7 (FW 1.5) PDF
Wiki
Airlab Meters
Serial port driver
FTDI Driver X86/X64 - - -
Airlab Control Center v3.1 - - -
Optional Software Windows 7 Windows 8 Windows 10 Windows 11 MAC OS X Linux Manual
& Info
Airlab Virtual Keyboard Mapper
(Service)
v1.4 (FW 1.5) - - PDF
D&R VoIP Connect Button v1.0.229.0 - - PDF
Channel Configuration - - - Video
USBdeview Remove all D&R .bat file
(Copy to USBdeview folder)
- - Nirsoft (C)
Airence SDK
(CONTROL SURFACE ONLY!)
v1.2 - - PDF
The Airlab mux EEPROM file can only be upgraded with the use of an EEPROM programmer and empty M27C512 EEPROM I.C.!
You can also order a replacement EEPROM at our sales department.
Airlab Mux EEPROM v2.04 - - -


(For the Airlab the AtLibUsbDfu.dll device in the device manager is shown as “Unknown Device”)

(A) NOTE: This application requires JAVA 32-bits to be installed. Please download and install the latest version first :!:

(B) NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers :!:



FAQ - Airlab


Software and Settings


Question: It isn't possible to change settings of my Airlab, the Airlab won't accept/apply my settings?
Answer: Link: please follow the steps at this link


Question: My firmware update isn't working?
Answer: Link: please follow the steps at this link


Question: How do I setup Aircast to work with my Airlab?
Answer: Link: please follow the steps at this link
Airlab as remote control in Aircast


Question: My Airlab (Airence) meters aren't working?
Question: How can I forward the meter information trough network?
Answer: Link: please follow the steps at this link


Question: My Meter software shows a distorted screen, what can be the problem?
Answer: Link: please follow the steps at this link








USB


Question: What bit and sample rate settings are supported by the soundcards?
Answer: The soundcards in our mixers support 16 bit 32kHz, 16 bit 44kHz and 16 bit 48kHz


Question: My USB Channel or other USB hardware isn't recognized, what should I do?
Question: When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?
Answer: Link: please follow the steps at this link



Question: Can I connect one of the four inserted or an extra USB channel to a seperate computer?
Answer: Link: please follow the steps at this link




Microphone input


Question: How can I connect My mixer with Insert to a effects unit?
Answer: See this picture:




Telco or Voip


Question: How to use the Voip channel in my mixer?
Answer: please follow the steps at this link


Question: How do I connect my Airlab to the RJ-11 of my phone line?
Answer: You'll have to order or solder a cable from XLR to RJ-11 like this schematic . They can be ordered here : xlr_male_to_rj11_converter.jpg






Question: The incomming sound (Microphone) of my Voip channel isn't working, how can I solve this?
Answer: Microsoft is changing the Privacy settings to prevent for hacking in to the Microphone sound and listen to what you are saying. Check these settings:




On Air, Mic on, Fader start, GPO


Question: I want to connect my Fader start to my CD player, Turntable or other player, how do I have to connect this?
Answer: Instructions can be found in this webpage: Fader start instructions



Question: Do you have an SDK for the Airlabs Fader Starts that can be received trough RS232 / Com port?
Question: How can I receive the fader starts at the computer side if my software doesnt have a plugin?
Answer: Link: please follow the steps at this link






Repair, Modification


Question: What are the differences in versions?
Answer: Link: please read the info at this link


Question: How should the Flatcables be connected in my Airlab?
Question: My Airlab has missing flatcables, empty connectors is that okay?
Answer: Link: Airlab MK2 or DT Master wiring
Answer: Link: Airlab DT added USB wiring

















Troubleshooting & Instructions




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